Cash Voucher Policy
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Is there an expiration date for cash coupons?Yes, each cash coupon has a specific expiration date and cannot be used beyond that date.
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Can all Aosom users use the cash coupons?Cash coupons are only valid for Aosom.com retail customers (2C users). Wholesalers are not allowed to use cash coupons.
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How many coupons can I use in one order?How many coupons can I use in one order?
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Can the cash coupons be used in conjunction with other promotions on the website?Yes, cash coupons can be used alongside certain promotions on the website.
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Can I use the cash coupon on all Aosom products?Cash coupons can only be used to offset the cost of Aosom's own products. If the order includes both third-party merchant products and Aosom products, the cash coupon cannot be applied.
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Can I use cash coupons for third-party services?Fees from third parties, such as handling fees and service fees (e.g., installation fees, uplift fees), cannot be deducted with cash coupons.
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Can visitors use cash coupons?Cash coupons can only be used by registered users.
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Will the cash coupon be refunded if I return an item for which I used the cash coupon?Once a cash coupon is used, it will not be refunded if the item is returned.
*Aosom's promotional policies, including the Cash Coupon, are subject to change or termination without prior notice.
